Privacy Policy
Last updated:
This policy explains how CHARGEWORLD handles personal information in connection with this website, customer accounts and charging-station rental services. For privacy questions or requests, email legal@chargeworld.tech.
Information we collect
We collect the information you provide when registering, managing your account or contacting support. This may include your name, username, email address, phone number, country, gender, profile photo and referral details. Rental and payment records may include selected stations, transaction references, balances and wallet addresses. Where account verification is required, we also collect the identity documents and verification photos you submit.
Our systems receive technical information such as your IP address, browser details, login activity and security logs when you use the website.
How we use information
We use information to create and secure accounts, provide rental services, process payments, manage referrals, respond to enquiries and verify accounts. We also use it to investigate misuse, resolve disputes and meet applicable recordkeeping obligations. Depending on the activity and applicable law, processing is based on providing the service you request, legal obligations, legitimate interests in operating and protecting the service, or your consent where required.
Cookies and browser storage
The website uses session cookies to keep you signed in and protect account actions. Browser storage may remember interface preferences. You can manage cookies and stored data through your browser; blocking essential cookies may prevent login or other account features from working.
When information is shared
Information needed to provide the service may be processed by hosting, communications and payment providers. Profile and referral information may be visible to the sponsor or team connected to your account through the platform's referral features. We may also disclose information when required by law or needed to investigate fraud or protect legal rights. Third-party payment services handle information under their own privacy policies.
Storage and protection
We use access controls and other safeguards to protect information. No online service can guarantee complete security. Service providers may process information outside your country; any international processing remains subject to applicable data-protection requirements.
Retention depends on the purpose of the record: maintaining your account and rentals, completing transactions, handling support requests or disputes, and meeting legal recordkeeping requirements. Some transaction or verification records may need to remain after an account closes.
Your choices and requests
You can review and update available profile details in your account. Depending on your location and applicable law, you may have rights to access, correct, delete or receive a copy of your information, restrict or object to its use, and withdraw consent where processing relies on consent. You may also raise concerns with your local data-protection authority.
Send requests to legal@chargeworld.tech or use account support after signing in. We may need to confirm your identity before acting. Do not email passwords, wallet private keys or identity documents unless a secure submission method has been arranged.
Changes to this policy
Updates will appear on this page with a revised date. Where applicable law requires additional notice or consent, we will provide it.